At Arch Fitness LLC, we strive to maintain a flexible cancellation policy to accommodate our clients' needs. To cancel a session, it is appreciated if you provide your trainer with adequate notice to allow them to schedule another client.
You will not be charged for a session if you inform your trainer of the cancellation at least 24 hours before the scheduled time. However, cancellations made within 24 hours of the session may incur a fee, unless there is an emergency or prior agreement.
If your trainer has to cancel the session, they will give you notice as soon as possible. You will never be charged for a session canceled by the trainer.
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